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Delivery of the Product to the Customer takes place when the product leaves GenericMedicine.com
dispensing pharmacy. After delivery, GenericMedicine.com will, as agent for the
Customer, arrange for shipping of the product to the Customer's home address. All
products are shipped by registered airmail and signature is required upon delivery.
Signature is required upon delivery Online tracking is available for your parcel.
However we receive signed acknowledgement from postal department once parcel is
delivered to the stated address. The signed acknowledgement is sufficient proof
from delivery of your order. Normally, the Customer's product shipment takes less
than 21 days to arrive. In the event that the Customer's shipment is delayed, and
upon notice from the Customer, GenericMedicine.com will replace the delayed shipment,
will re-deliver and re-ship the product to the Customer at no additional cost. GenericMedicine.com
is not liable for any damage to the Customer due to delay in shipment or failure
of the product to arrive within 21 days. Your transaction will be processed in USD
dollars by www.genericmedicine.com or Green Cross Remedies Inc.
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Q .Do you deliver to P.O Boxes?
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Sorry we cannot ship to P.O Boxes
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Q .Sorry we cannot ship to P.O Boxes
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Yes, we require an adult signature for all orders.
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Q .Will my goods be shipped in a discreet package?
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Yes! All goods are packaged discreetly. The items cannot be identified from the packaging. We do not include company logo's etc on the outside of the package.
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Q .What do you declare the products as?
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On the customs declaration sticker, the products are declared as "health products". We do our best to minimize duty and additional fees, however, for legal reasons and insurance reasons, we are unable to misrepresent the customs declaration, nor undervalue the cost of the order.
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Q .Are you able to supply products not listed on the website?
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Your enquiry is welcome. Please provide the brand name and concentration; drug name and a generic name it may be listed under if at all possible. Checking availability will take several days as we often need to cross reference drug names as often they are marketed under different names worldwide. We will not supply any medication that is controlled or restricted in any way. Please note: that all products are shipped after successful receipt of payment by our secured payment gateway. All the orders are shipped by registered airmail and signature is required upon delivery. Signature is required upon delivery If you have any question on the transaction made on your credit card please feel free to call our payment processor at 1-888-298-7454
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